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Sugarbush Armory, LLC

Sugarbush Armory, LLC (SBA) is a Federally Licensed Firearms Dealer in Attica, NY owned by Kimo and Linsey.
The business was founded in 2016 and originally ran out of their home. In 2017, Sugarbush expanded to a stand-alone shop on their property, then within just a few years and thanks to the continued success of the business and popularity amongst customers all over WNY, Sugarbush Armory, Your Handgun Headquarters ®™ proudly relocated to our Clinton Street facility with over 16,000 square feet of space. We currently engage in the sale of firearms, ammunition, and accessories, and offer specialized gunsmith services. A state-of-the-art shooting range is under construction and is slated to open in 2024.

  • Safety
  • Customer Focus
  • Integrity
  • Mutual Respect
  • Commitment to Excellence

MISSION STATEMENT

With a combination of our state-of-the-art facility including, a firearms retail store, shooting ranges, classrooms, and simulation labs, our mission is to provide education in personal protection and offer a wide selection of the highest quality products and services to firearm enthusiasts, shooters, sportsmen, military, and law enforcement alike.

It is our goal to provide exceptional service to all and create lifelong relationships with our customers in a comfortable and safe environment, at a fair and competitive price.

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YEARS OF EXPERIENCE

VALUES

  • Safety: We practice, preach, and participate in all activities in a manner that provides safe firearm use and handling.
  • Customer Focus: We anticipate, understand, focus, and prioritize our customers’ while maintaining a comfortable and safe environment.
  • Integrity: We uphold and accept only the highest standards with respect to honesty, integrity, ethics, and morality.
  • Mutual Respect: We foster a culture in which individual skills, experience and talent are valued and used to our clients’ advantage.
  • Commitment to Excellence: We commit ourselves to operational and technical excellence and continue to improve in all that we do. Open Communication: We promote an environment of teamwork in which the sharing of knowledge, expertise, ideas, and opinions is expected of everyone.

CUSTOMER RELATIONS

At Sugarbush Armory we recognize that each customer contact is an opportunity to improve customer relations and increase our repeat business. You should always respond to customers promptly, professionally, and with courtesy. Remember that courtesy on the telephone and in correspondence, including email is just as important as courtesy in the store. This also applies to employees that are representing the business during both business hours and non-business hours.

We pride ourselves on greeting every customer as they walk in the door. Customer service is the most important service we can offer. We expect every customer to be treated equally and to fully assist until the customers’ needs are met

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Feel Free To Contact Us.